Last updated: September 25, 2026

Terms of Service

These terms apply when you use Face Atlas, purchase a report or request an AI-generated preview.

Informational service

Face Atlas describes visible characteristics of a submitted photograph using experimental geometry and image-analysis methods. Results are estimates, may be inaccurate and may change with lighting, camera position, expression, makeup, compression and image quality.

The service is not medical advice, diagnosis, treatment, identity verification, a professional beauty consultation or an objective measure of attractiveness.

Your uploads

You must have the rights and permission needed to submit a photo and request processing of it. Do not use the service to harass, discriminate against, impersonate or make consequential decisions about another person.

AI previews

Generated hairstyle and accessory images are illustrative simulations. They do not predict an exact physical result, product fit, treatment outcome or future appearance. AI outputs may contain errors or visual artifacts.

Purchases

Prices and included features are shown before checkout. Choosing Unlock & generate covers the disclosed AI processing for paid report features and automatically starts the age and color analyses, glow-up plan, all recommended accessory previews and six hairstyle previews after successful payment. A purchase is a one-time payment unless the checkout clearly states otherwise.

Refunds

You may request a full refund before generation of the personalized report has started. Because the paid report is personalized digital content and generation begins automatically after payment, completed or actively generating reports are generally non-refundable.

We will nevertheless provide a refund for a duplicate charge, a paid report that cannot be delivered because of a verified technical failure, or a materially defective or inaccessible report that we cannot correct. Send the request to the support contact published in our Privacy & Facial Data Policy within 14 days of purchase and include the purchase email, order identifier and a short description of the problem. We normally review requests within five business days. Approved refunds are returned to the original payment method; the payment provider may require an additional five to ten business days to post the funds. This policy does not limit any non-waivable consumer rights.

Acceptable use

You may not interfere with the service, bypass access controls, upload unlawful material, use outputs to make employment, housing, credit, insurance, education, medical or other high-impact decisions, or use the service in violation of applicable law.

You may not use Face Atlas to create, request or distribute sexual or NSFW material; graphic violence or gore; hateful or discriminatory content; child sexual abuse material or any other content that exploits or endangers a minor; deceptive deepfakes, impersonation or non-consensual intimate imagery; or material that infringes copyright, trademark, privacy, publicity or other rights.

Content review, reporting and enforcement

Face Atlas combines automated provider safety controls with review of reported outputs and service-abuse signals. If we reasonably believe content or conduct violates these terms, we may block a request, remove access to an output, limit features, suspend or terminate an account, preserve relevant records where legally required, or report unlawful activity to the appropriate authority.

To report unsafe content, impersonation or rights infringement, send the image or report URL, the reason for the report and any supporting information to the support contact published in our Privacy & Facial Data Policy. We review reports and take proportionate action. Knowingly false or abusive reports may themselves result in restricted access.

AI models

Face Atlas currently uses GPT-5.5 through an OpenAI-compatible API for vision analysis, report text and AI image previews. The model or provider may change as the service improves; material changes will be reflected in these terms or the Privacy & Facial Data Policy.

Suspension and termination

You may stop using the service at any time. We may suspend or terminate access when you materially or repeatedly violate these terms, create risk for another person or the service, fail to pay an amount due, or when suspension is required by law or a provider. Where appropriate, we will give notice and a reasonable opportunity to appeal through the published support contact. Sections that by their nature should survive termination—including payment obligations, ownership, disclaimers and limitations of liability—continue to apply.

Availability and liability

The service may change or be unavailable. To the extent permitted by law, Face Atlas is provided without guarantees about accuracy, suitability or uninterrupted availability. Nothing in these terms limits rights that cannot lawfully be excluded.

Privacy

The Privacy & Facial Data Policy explains how photos, facial measurements, account information and provider requests are handled.

Contact

Questions, refund requests and reports of unsafe or infringing content may be sent to [email protected].